MICROSOFT PHONE SCAM

We have heard numerous stories, and have even experienced firsthand
a growing number of Microsoft, scam calls that can have dire consequences.
They  are  getting  more cunning and trying new tricks to convince you the caller,
that they  truly represent the company they claim to  be.

here are some  key factors to consider so you  don’t fall victim to their tricks.

The number  one  key  factor to remember is  that  Microsoft  will not call your house or business. You have to call them, and then wait thru their automated system  to reach a tech. you  then  will have to  speak to a technician  and they  will charge you a remote assistance fee. “first time callers sometimes  get a free  session depending  on the  severity  of the condition  you call in  for.
Microsoft  is  not the  only  company  they  pretend to be, You  may hear such  introductions as I am with Windows Support, Norton, Spy Guard, and  many others including AVG and Apple Support. remember  they  wont  contact you  first.

If you haven’t heard similar stories, they usually go something like this: a person calls and says that he is a tech with …., that’s contacting you because your Windows-based computer is infected with a virus and he wants to help fix it. Over the course of the conversation, he’ll ask to remote into your PC, and ultimately tell you that the level of support required to fix it requires payment and that you’ll have to provide a credit card number.
More nefarious scammers will then go the extra mile and convince you to install a helper tool. This can be very dangerous and has dire consequences should you allow them access to your machine.

Their ultimate goal is to install a special program on your machine to snag your passwords and other personal information. It is basically a digital spy.

The programs range in design  and can be used to access your bank accounts or even steal your identity.
furthermore some  can even allow them to  lock you  out of your system.
this attack  is  known as a ransomware attack.
When this type of attack  occurs you  usually  have to  pay a excessive fee
to possibly regain access to  your  files.
Do not  agree to anything Just hang up.
Report the number to The actual  companies so that  the proper  action can be taken to catch these crooks.

All of the top tech companies  have  ways to  report  such attacks via a special email (example: Spoof@microsoft.com) or may even have an 800  phone number for these things. In most cases  they  have the information on their website.

If you are unable to locate this information, search the internet for the information using  “report spoof calls or emails by the Specific company”